Team Coach, Deactivations

<p>At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive.</p> <p>The SCC Team Coach is responsible for driving strong outcomes for our customers via ensuring our customer facing teams within SCC are achieving their goals.  They’re a partner to the Team Lead, providing ongoing coaching, data analysis, project support, and daily ‘floor leader’ responsibilities. This work includes acting as a subject matter/process expert in training, quality, the work their team does day to day, and supervising operations. </p> <p>The Team Coach  is an expert within a team or channel. This role will be a resource for their line of business on their shift by answering associate questions, handling escalations, and sharing updates. The Team Coach will proactively identify opportunities for continuous operational improvement  thro