Senior Product Designer - Disputes

<p>The hardest part of uncertainty is rarely the waiting. It's not knowing.</p> <p>A delayed flight feels different when you can see exactly where the plane is. Traffic feels more manageable when your navigation shows a clear route ahead. Clarity doesn't eliminate the problem, but it changes how the journey feels.</p> <p>Disputes are one of those moments. A customer notices a charge they don't recognize, a card has been compromised, or money has gone missing. At Mercury, we believe disputes are one of the most important trust-building moments in banking*. We're designing experiences that replace uncertainty with clarity, confusion with understanding, and anxiety with confidence, helping customers and investigators navigate complex situations with trust every step of the way.</p> <p>We're looking for a Senior Product Designer to help design that journey.</p> <p><em>*Mercury is a fintech company, not an FDIC-