Quality Analyst with English-Lodz

Quality Analyst with English Infosys Poland Sp. z o.o. - Łódź - Hybrid 2/3 We are looking for a candidate with: English a minimum C1 level (essential for client communication) Experience in quality (corporate / SSC / BPO environment) and reporting area Preferred process experience: AR Excellent communication skills Strong analytical skills Customer orientation and proactive approach Very good knowledge of Excell Your key activities: Performing quality checks on transactions Root cause analysis, identifying corrective and preventive actions Monitoring correctness and accuracy of quality checks performed by respective teams Support in collection of quality related artefacts - regular review and update Audits on adherence to work instructions Maintaining cooperation with Quality Lead/Manager with regards to quality related aspects You can expect from us: Performance bonus twice a year Employee referral program bonus Opportunity for professional growth through internal movement (horizontal