Analyst - MIS Reporting - US Shift (Chennai / Noida)

JOB SUMMARY This position is responsible for the daily and monthly reporting effectiveness in support of HCLTech client operations. The position is responsible for identifying reporting needs, defining requirements and satisfying the reporting and analytical needs of Operations. The position is also responsible for identifying trends, performing root cause analysis, and implementation of reporting & analytics processes to satisfy Operations' needs with a focus on a great customer experience wit…