Service Desk Manager III, Program Management - Continuous Improvement, OTS Global Service Desk - Strategy COE
Listing sourced from adzuna on 6/15/2026. CVCraft does not host this job; clicking Apply redirects to the source.
Job Description
Description Build the future of Service Desk operations by leading the team that transforms strategic vision into measurable results. You'll manage Program Managers and IT engineers delivering program entitlements through AI Enablement, Defect Elimination, and Continual Improvement programs that position Service Desk as the AI center of excellence that customers trust. This role solves the critical gap between strategic program design and operational execution. You'll establish governance frame…
Salary Context for Project Manager
The US national median for Project Manager is $96,000; in Austin the median is $110,400 (+15% vs national).
Tailor your resume to this role before applying
75% of applicants get filtered by ATS before a human reads them. Run a free 60-second scan to see what keywords are missing from your resume.
Free ATS ScanSimilar Jobs
Data Center Technician, Data Center Operations (DCO)
Technical Program Manager III, Paragon
Software Development Manager, Amazon MGM Studios Tech
Support Engineer III
Process Analyst, EU Central Operations Analytics
Sr. Security Consultant - GenAI, AWS GenAI Innovation and Delivery
Pass the ATS Filter Before Applying
Most resumes never reach a human. CVCraft scans your resume against this exact role's keywords in 60 seconds — free.
Scan My Resume Free