Principal Product Manager - Technical, External Services, AWS Customer Experience

Join AWS to shape how millions of customers interact with cloud infrastructure through intelligent agents. You'll own the product strategy for AWS's agentic user experience, transforming how customers accomplish their goals by simply stating their intent rather than decomposing complex technical requirements. This is a usability role at the frontier of AI — the hardest problem isn't building capable agents, it's designing experiences where customers understand what agents are doing, trust them …