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Job Posting
Posted 2 weeks ago
Closes Jul 10, 2026

Sr. Specialist, Shared Services Management - Medical Team Member

Merck Boston, Massachusetts $116K – $116K

Listing sourced from adzuna on 6/11/2026. CVCraft does not host this job; clicking Apply redirects to the source.

Job Description

Job Description The Customer Service Management (CSM) team has responsibility to drive, manage and implement remote two-way customer service engagements. The CSM team manages customer, consumer and employee service interactions in the company's National Service Center, Field Service Center, Promotional Contact Center and company's Switchboard. These interactions occur across communication channels such as digital, social, chat, phone and mail for all our company's products/vaccines and company …

Salary Context for Sales Manager

The US national median for Sales Manager is $135,160; in Boston the median is $175,708 (+30% vs national).

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