Principal Software Engineer - ITSM Process Automation & AI
Listing sourced from adzuna on 6/11/2026. CVCraft does not host this job; clicking Apply redirects to the source.
Job Description
Become a part of our caring community This role will play a key role in the transformation of IT Service Management (ITSM) and Technology Lifecycle Management (TLM) operations by leveraging automation, AI, and platform integration. The engineer will eliminate manual processes, simplify and automate complex workflows, improve data quality, and enable intelligent decision-making across the enterprise. Key Responsibilities 1. Automation of ITSM & Lifecycle Workflows Automate asset and lifecycle m…
Salary Context for AI Engineer
The US national median for AI Engineer is $185,000; in Boston the median is $240,500 (+30% vs national).
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