Support Operations Program Manager (SaaS) REMOTE
Listing sourced from weworkremotely on 6/10/2026. CVCraft does not host this job; clicking Apply redirects to the source.
Job Description
Headquarters: CA, USA URL: http://tcwglobal.com Support Operations Program Manager (SaaS) RemoteLocation: RemotePay: $42/hr + Benefits (Medical, Dental, Vision)Duration: 12-month contract (potential for extension)Schedule: Full-time, Monday–Friday **Please note: This role requires 2–7 years of direct experience in Support Operations within a SaaS company; including ownership of support process improvements, cross-functional projects, and operational workflows. Must have experience as a Program Manager / end to end Customer Support. Please scroll to the bottom of this posting to review an important Candidate Safety & Fraud Awareness Disclaimer from TCWGlobal. About the CompanyFounded in 2012 by two Stanford University professors, our client’s mission is to provide anyone, anywhere access to world-class learning. Today, the company is a leading global online learning platform serving millions of learners and thousands of institutions worldwide. About
Salary Context for Project Manager
The US national median for Project Manager is $96,000.
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