Director of Customer Engagement
Listing sourced from adzuna on 6/10/2026. CVCraft does not host this job; clicking Apply redirects to the source.
Job Description
Firestorm is looking to hire the Director of Customer Engagement who will lead the customer-facing arm of the Mission Success function. You will build and lead the Mission Success Manager (MSM) team. You will also own the 30/60/90 customer cadence across the account portfolio; and translate field-derived signal into closed-loop customer responses within the published Service Level Agreement (SLA). This is a founder-adjacent leadership role: you will set the customer-experience standard for a de…
Salary Context for Sales Manager
The US national median for Sales Manager is $135,160; in San Diego the median is $159,489 (+18% vs national).
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