Principal Technical Program Manager, Amazon Customer Service
Listing sourced from adzuna on 6/6/2026. CVCraft does not host this job; clicking Apply redirects to the source.
Job Description
The Amazon Customer Service (CS) organization is undergoing a significant transformation through the adoption of GenAI and AI agentic architecture, where AI partners work alongside humans to autonomously handle routine tasks, conduct rapid research, and seamlessly coordinate across previously siloed systems. To ensure this transformation is executed efficiently and securely, we will conduct a thorough inspection of existing agentic solutions across CS, define comprehensive best practices for te…
Salary Context for AI Engineer
The US national median for AI Engineer is $185,000; in Seattle the median is $244,200 (+32% vs national).
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