Sr. UX Researcher , Amazon Customer Service
Listing sourced from adzuna on 6/2/2026. CVCraft does not host this job; clicking Apply redirects to the source.
Job Description
At Amazon we strive to be Earth's most customer-centric company - which starts with Amazon Customer Service (CS). We are seeking a Senior UX Researcher to re-imagine Amazon's Customer Service automation experiences. Your ability to synthesize complex research findings, metrics, and business requirements into clear design narratives will be crucial for building alignment and driving change. This role is crucial in shaping how Amazon understands and responds to customer needs at scale. Success re…
Salary Context for Business Analyst
The US national median for Business Analyst is $88,660; in Austin the median is $101,959 (+15% vs national).
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