Sr. Manager, Knowledge Management & CX Enablement
Listing sourced from adzuna on 5/30/2026. CVCraft does not host this job; clicking Apply redirects to the source.
Job Description
The Position CallRail is looking for a Sr. Manager, Knowledge Management and Training to lead the team accountable for the strategy and execution of knowledge management, technical documentation, support training, and quality assurance of a knowledge ecosystem that serves both human support specialists and AI-powered support systems. In this role you will design and execute programs, manage tools and create processes that enable the Customer Experience team at CallRail to provide best-in-class …
Salary Context for Project Manager
The US national median for Project Manager is $96,000; in Atlanta the median is $100,800 (+5% vs national).
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