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Job Posting
Posted 2 weeks ago
Closes Jul 12, 2026

Underwriting & Servicing Operations Manager - Cards

Mercury San Francisco, CA, New York, NY, Portland, OR, or Remote within Canada or United States ยท Remote

Listing sourced from greenhouse on 6/16/2026. CVCraft does not host this job; clicking Apply redirects to the source.

Job Description

<p>Mercury is hiring an Underwriting & Servicing Operations Manager to scale the operational layer across our credit card products. This role sits at the intersection of underwriting, portfolio management, and collections - bringing structure, clear metrics, and disciplined management to operations that are already running well but growing fast.</p> <p>As Mercury's credit portfolio grows, so will the scope of this function. The person in this role will be accountable for the health and performance of these operations today, and for building the management infrastructure that can support what comes next. You'll have a direct impact on growth, loss rates, customer outcomes, headcount efficiency, and our bank charter.</p> <p><em>*Mercury is a fintech company, not an FDIC-insured bank. Banking services provided through Choice Financial Group and Column N.A., Members FDIC.</em></p> <p><strong>What You'll Do</

Salary Context for Operations Manager

The US national median for Operations Manager is $102,450; in New York the median is $138,308 (+35% vs national).

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