Principal Engineer - Contact Centre Transformation
Listing sourced from adzuna on 5/28/2026. CVCraft does not host this job; clicking Apply redirects to the source.
Job Description
Principal Engineer – Contact Centre Transformation Do work that matters At CommBank, we’re reshaping how customers, bankers and frontline teams engage across voice, chat, digital and assisted channels. The contact centre sits at the core of this transformation — connecting customer journeys with assisted and AI-driven servicing experiences across Business Bank. Today, customer journeys are often fragmented across channels, systems and teams. Our ambition is to create an AI-first, human-amplifie…
Salary Context for AI Engineer
The US national median for AI Engineer is $185,000.
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