Client Data Analyst - ECM Alpha

Key Responsibilities: Analyse incoming emails and identify actionable data. Perform data cleansing and analysis based on client requests, SLAs, process guide and judgement calls. Ensure all data uploaded in a timely manner and best practices are followe'd. Implement automated steps (ie excel macros, BALER). Collaborate with team members and escalate any issues accordingly. Ensure security best practices are followe'd and vulnerabilities are addressed promptly. Troubleshoot and resolve client da…