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Job Posting
Posted today
Closes Jun 14, 2026

Senior Manager, Technical Support Management - Regulated Market

ServiceNow Toronto, Ontario

Listing sourced from adzuna on 5/16/2026. CVCraft does not host this job; clicking Apply redirects to the source.

Job Description

Job Description What you get to do in this role: Profound knowledge and experience in managing and exceeding Support KPIs and critical Technical Support Metrics including Customer Satisfaction, Time to Relief/Resolution (TTRf/TTR), reducing backlogs., increasing efficiency, and implementing/upholding change management, etc. Responsible for People Management, including hiring, improving productivity, promoting employee morale, allocating and utilizing resources efficiently, motivating teams, and…

Salary Context for Product Manager

The US national median for Product Manager is $138,360.

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