Hybrid Local to New England Business Analyst (5245)

SMX is seeking a highly analytical Business Analyst with hands‑on production support experience and a proven ability to perform deep research, root‑cause analysis, and system investigation . This role focuses on understanding complex system behaviors, translating business rules into actionable technical requirements, and driving issue resolution across cross‑functional teams. This position supports a Boston, MA - based customer. The role is primarily remote with occasional onsite meetings. Esse…