Manager I, IT Support

<p>The Enterprise IT Support team is a globally distributed group that supports Datadog employees from day one and throughout their time at the company. In this role, you will hire, develop, and manage a team of Enterprise IT Support Technicians delivering high-touch, white-glove support with a focus on proactive and prompt service. You’ll set clear expectations, measure performance through service levels and operational metrics, and act as an escalation point for complex or high-impact issues. You’ll also partner closely with cross-functional stakeholders to continuously improve the services, tooling, and standards that power employee productivity across the business.</p> <p><em>At Datadog, we place value in our office culture - the relationships that it builds, the creativity it brings to the table, and the collaboration of being together. We operate as a hybrid workplace to ensure our employees can create a work-life harmony that best fits them.</em>&lt