Customer Success Manager - Boston
Listing sourced from greenhouse on 5/3/2026. CVCraft does not host this job; clicking Apply redirects to the source.
Job Description
<p>As a Customer Success Manager, you will proactively drive new product attachment and effective strong relationships across our existing customer base through on-boarding, up-selling and cross selling. You’ll advocate for the customer internally and focus on a positive customer experience. Interactions are rooted in relationship-management, first and foremost, while also advocating for growth opportunities. Customer Success Managers follow a well-defined methodology that helps them identify the customer's unique needs and clearly convey the value of the Datadog product.&nbsp;</p> <p><em>At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them.</em></p> <p><strong>What You’ll Do:&nbsp;</strong></p> <ul> <li>Partner
Salary Context for Customer Success Manager
The US national median for Customer Success Manager is $95,000; in Boston the median is $123,500 (+30% vs national).
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