Customer Programs Manager, Customer Advisory Boards

<div class="content-intro"><h2><strong>About Anthropic</strong></h2> <p>Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.</p></div><h2>About the role</h2> <p>This role owns Anthropic's Customer Advisory Board program end to end: the charter, the membership, the programming, and the action tracking. The CAB is one of the most visible programs we run, and the bar is high on both executive presence and operational excellence — the right person runs the program, keeps a small number of our most important customers engaged over time, and represents their voice internally. </p> <p>Our CABs are standing bodies of executives fr