Customer Support Specialist

Headquarters: Casper, WY URL: https://selectsaunas.com Fully Remote Customer Support, Order Management, and Social Media Manager for E-Commerce Brand Company: Select Saunas (selectsaunas.com)Location: Fully remote (must be based in the United States or Canada, )Type: Full-timeCompensation: $40,000 + performance bonuses About the role Do you want to help people become the healthiest version of themselves? Select Saunas is a high-ticket online-only retailer of premium saunas. Our customers make considered, high-value purchases, and the experience we give them before, during, and after the sale is what sets us apart. We're looking for a Customer Support and Order Management Specialist to own the order journey end to end: placing orders with our suppliers, keeping customers informed proactively, and resolving issues with the kind of white-glove care a high-ticket purchase deserves. You'll be the voice of the brand on email and phone, and the person who makes sure every order is a